ADVICE AND GUIDANCE

What to do if your child has symptoms of coronavirus

The main symptoms of coronavirus are:

  • a high temperature
  • a new, continuous cough – this means coughing a lot, for more than an hour, or 3 or more coughing episodes in 24 hours
  • a loss or change to sense of smell or taste – this means they cannot smell or taste anything, or things smell or taste different to normal

Use the 111 online coronavirus service if your child is 5 or over. Call 111 if they’re under 5.

What to do if your child seems very unwell

Children and babies will still get illnesses that can make them very unwell quickly. It’s important to get medical help if you need it.

Urgent advice: Call 111 or your GP surgery if your child:

  • has a temperature of 38C or higher, or you think they have a fever
  • has other signs of illness, such as a rash, as well as a high temperature (fever)
  • has a high temperature that’s lasted for 5 days or more
  • does not want to eat, or is not their usual self and you’re worried
  • has a high temperature that does not come down with paracetamol
  • is dehydrated – for example, nappies are not very wet, sunken eyes, and no tears when they’re crying

Launch of the NHS Test and Trace service

The new NHS Test and Trace service has launched and will form a central part of the government’s coronavirus recovery strategy.

Anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will need to share information about their recent interactions.

People identified as having been in close contact with someone who has a positive test must stay at home for 14 days, even if they do not have symptoms, to stop unknowingly spreading the virus.

CLICK HERE to find out more about the NHS Track and Trace System.

CLICK HERE to find out more about NHS Track and Trace in the Workplace

CLICK HERE to find our more about guidance for contacts of people with confirmed coronavirus

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687

Opening hours:

8am to 6pm – Monday to Friday
10am to 4pm – Saturday and Sunday

If you work in a school, please have your unique reference number (URN or UK PRN) available when calling the helpline.

Department for Transport travelling advice for parents and pupils

The Department for Transport has issued advice on how parents and pupils can travel to school safely as part of the #TravelSafely campaign. Resources have been developed to ensure that parents, pupils and staff have the information they need to stay safe on the public transport network. This includes information developed in collaboration with respected partners on how to cycle and walk safely, where possible.

Resources can be found here: https://extranet.dft.gov.uk/safer-transport-campaign/schools/

Collection of guidance for educational settings on GOV.​UK

All of the Department for Education’s coronavirus guidance for educational settings can be found in one place on GOV.​UK at: https://www.gov.uk/government/collections/coronavirus-covid-19-guidance-for-schools-and-other-educational-settings

Handwashing advice

It is essential that everyone washes their hands more often, using soap and water for at least 20 seconds. Hand washing with soap employs mechanical action that loosens bacteria and viruses from the skin, rinsing them into the drain. Drying hands afterwards makes the skin less hospitable to the virus. Hand sanitiser can be effective if soap is not available or the situation makes using soap less feasible (i.e. when outside) but using hand sanitiser provides none of the virus-destroying friction that rubbing your hands together and rinsing with water provides.

The latest guidance and video on hand washing can be found at: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

The e-Bug project is led by Public Health England and has a dedicated webpage for learning resources on hand washing and respiratory hygiene.

Resources are currently available for KS1, KS2 and KS3 and can be used in various settings including schools and at home: https://e-bug.eu/